SimsData Packages Support
Contact Us
Got a question about a call, SMS, or internet package? Spotted a price that needs updating? Send us a message — we usually get back within a day.
Please note: SimsData Packages is an independent guide to mobile bundles in Pakistan. We compare and explain packages for Jazz, Zong, Ufone, and Telenor, but we are not affiliated with any network operator and can't activate, renew, or cancel a package on your account. For account actions, please contact your operator's helpline directly.
✉️
Email
arslanseo842@gmail.com
Best for detailed questions, price corrections, or partnership inquiries.
⏱ Reply within 24–48 hrs
Send an Email
What we can (and can't) help with
✅ We can help with
- ✓ Explaining how a specific package works — price, validity, what's included
- ✓ Comparing packages across Jazz, Zong, Ufone, and Telenor
- ✓ Fixing an outdated price or expired offer you spotted on the site
- ✓ Suggesting a package or operator we haven't covered yet
- ✓ General feedback about the site
❌ We can't help with
- ✕ Activating, renewing, or cancelling a package on your account
- ✕ Billing disputes, balance issues, or refunds
- ✕ Network coverage or signal problems
- ✕ SIM registration, replacement, or ownership issues
Jazz: 111
Zong: 310
Ufone: 333
Telenor: 345
PTA: 0800-55055
Frequently asked questions
How fast will I get a reply?
Email replies usually arrive within 24–48 hours. WhatsApp messages are typically answered the same day between 10am and 8pm (PKT).
Can you activate a package for me?
No — we're an independent information resource, not a network operator. Dial the activation code shown on the package's page, or contact your operator's helpline directly.
I found a wrong price or an expired package — what should I do?
Message us on WhatsApp or email with the package name, the page link, and the correct price if you know it. We double-check and update the page.
Do you offer phone call support?
Currently we support over WhatsApp and email only. This lets us verify current operator prices before replying, so the information you get is accurate.
Can I suggest a package or operator you haven't covered?
Yes, please do. Send us the operator name and package details over WhatsApp or email, and we'll look into adding a guide for it.
Still need help?
Pick whichever is easier for you — both reach the same team.